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Please email us at
Email us at premiumsuppsau@gmail.com
We can take up to 48h to reply- if we miss your email after 48h then please email us again.
Please don't email us multiple times within a 48h time period.
After ordering you will receive an email giving range of dates for estimated arrival, most people will receive their orders in the first half of the estimated time period, however sometimes orders can take longer, if your order takes longer than the time listed in the email then please contact us!
If there are public holidays within the time period, please add extra days for each public holiday.
Please do not contact us about the whereabouts of any orders until this time period has completed.
Yes you can, your order will automatically be updated with the tracker within 5 business days from ordering and you should get a notification when this happens (please check your spam emails) you may receive your order before your tracker is updated.
Please note, if you order on a Monday then the first business day is Tuesday, business days for shipping are Monday to Friday!
Please email us with your name and order number
at premiumsuppsau@gmail.com
We can take up to 48h to reply- if we miss your email after 48h then please email us again.
Please don't email us multiple times within a 48h time period, those who do this will be put to the back of the support queue.
If the delivery period hasn't fully elapsed for your order then please do not contact us until the delivery period has fully elapsed.
Our aim is to deliver your order as quickly as possible.
Hence, all orders are shipped generally within three business days after order confirmation via our 3PL.
Your tracking will be uploaded within 5 business days of ordering
After ordering you will receive an email giving range of dates for estimated arrival, most people will receive their orders in the first half of the estimated time period, however sometimes orders can take longer, if your order takes longer than the time listed in the email then please contact us!
Please note, if you order on a Monday then the first business day is Tuesday, business days for shipping are Monday to Friday!
Please do not contact us about the whereabouts of any orders until 5pm on the final day listed for delivery.
Yes certainly!
We're board sponsors on the forums where we actively contribute and there are pages and pages and pages of verified reviews, furthermore we have a trustpilot review account- trustpilot is a third party review service that allows people to leave verified reviews from verified buyers.
Please click on the links below, make a free account and browse our reviews and contributions in general to the forums!
Bsboard premium supps
Potentially, as long as the order has not already been shipped we MAY be able to cancel your order as long as our 3PL hasn't dispatched it yet, please contact us via email at premiumsuppsau@gmail.com and a member of our team will happily help you!
Potentially, as long as the order has not already been shipped we MAY be able to cancel your order as long as our 3PL hasn't dispatched it yet, please contact us via email at premiumsuppsau@gmail.com and a member of our team will happily help you!
Postage costs vary depending on the location we are shipping to but generally australia wide standard post is $10, express post is $15 and express post shipping is free over $99!
We currently only deliver within Australia!
Yes, we use industry standard SSL encryption protection to protect your details and security checks are made on all payments to ensure the authenticity of each transaction!
We accept all major card payments online via our payment gateway at checkout!
If you enter the wrong address at checkout, we may not be able to change it in time.
Our response time can be up to 48 hours, and our 3PL's shipping time is usually faster.
We will do our best to update the address, but if the product is lost due to an incorrect address, we cannot take responsibility.
If the product is returned to the sender, we will contact you and reship it to your correct address.
